Privacy Policy

Introduction

FBL Consulting Services regards client privacy as an important part of our relationship with our clients.
The following privacy policy applies to all FBL Consulting Services users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact FBL Consulting Services at (07) 4038 1359.


Collection of Information

In order to use the FBL Consulting Services website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to services rendered.
Any information collected by FBL Consulting Services is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.


Use of Collected Information 

Any details collected from FBL Consulting Services clients is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.


Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at foster@fbltaxconsulting.com. 


Access to Collected Information 

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at foster@fbltaxconsulting.com. 


Orders 

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


Communications 

FBL Consulting Services uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a clients wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at foster@fbltaxconsulting.com. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. Third Parties FBL Consulting Services may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. FBL Consulting Services does not share any information with third parties for any unknown or unrelated uses. 


Legal 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. 


Links 

Links on the FBL Consulting Services site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of https://www.fbltaxconsulting.com.


Changes to Privacy Policy 

If we decide to change our privacy policy, we will post those changes to this privacy statement and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.